On Feb 1, 2008 bed arrived badly damaged.I refused shipment and immediately notified totalbedroom.com by email.
They sent questions about the product and delivery which I immediately answered, and am still waiting (3-10-08) for a refund or some kind of communication with them. Can't even look at my account or order status on their website. They have my money, I have nothing but heartburn.
If anyone knows anything about how to get in touch with this company other than by email, please post here. I have found that they are in chapter 11 at this time.
I'm sure the judge overseeing the chapter 11 would be interested.
Review about: Platform Bed.